Privacy Policy for LangOneTalk

Effective Date: January 1, 2025

Welcome to LangOneTalk.pro. At LangOneTalk, we value your privacy and are committed to protecting your personal data when you use our language practice matching and session planning services.

1. Information We Collect

• Account Information: When you register, we collect your name, email address, and a password of your choice.
• Session Preferences: Details such as your chosen language, proficiency level, available times, and learning goals.
• Usage Data: Information on how you interact with our platform, including session dates, durations, and feature usage.
• Device and Log Data: Your device type, operating system, IP address, browser type, and pages viewed.

2. How We Use Your Information

We use the data we collect to:

• Enable account creation and authentication.
• Match you with compatible language partners and plan sessions tailored to your goals.
• Improve our services by analyzing usage patterns and feedback.
• Communicate service updates, reminders, and support responses.

3. Cookies and Similar Technologies

LangOneTalk uses cookies and similar tracking technologies to enhance your experience. Cookies allow us to:

• Remember your login status and preferences.
• Collect analytics data to optimize our features and content.
• Secure our platform against unauthorized activity.

You can manage or disable cookies through your browser settings, though this may affect certain functionalities.

4. GDPR Compliance

If you are located in the European Economic Area (EEA), LangOneTalk acts as a data controller for your personal information. Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct any inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data, subject to legal requirements.
• Right to Restrict Processing: In certain circumstances, limit how we use your data.
• Right to Data Portability: Receive your data in a commonly used format.
• Right to Object: Object to processing based on legitimate interests, at any time.

To exercise your rights, please contact our support team. We will respond within 30 days of receiving a valid request.

5. Data Retention

We retain your personal information as long as your account is active or as needed to provide you services. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Third-Party Services

We may share your data with trusted third-party providers who assist us in delivering our service, such as hosting, analytics, and communication tools. These providers are bound by confidentiality obligations and may only use your information to perform services on our behalf.

7. Security Measures

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised version on LangOneTalk.pro with a new effective date.

9. Contact Information

If you have any questions or concerns about this policy, please contact us or reach out by phone.

• Phone: +14160632417
• Address: 350 West Georgia Street, Vancouver, BC V6B 6B1, Canada
• Business ID: 245600503

Thank you for choosing LangOneTalk for your language practice and session planning needs.